Are you trying to access a class, but keep getting kicked out to the registration page? Are you having other issues accessing paid content?

Most of the time, access issues can be traced to browser caching. What's a browser cache, you ask?

When you visit a website, your browser stores:

  • information (such as the location of the site you visited)
  • files used to run an online application
  • copies of web pages and images (so they load faster the next time you visit)

When we update the applications that run our site, your browser may still reference the old files. This can cause display or access problems. 

Here are instructions on clearing your browser cache for the most popular browsers:

We recommend that you periodically clear your browser cache to insure your access is uninterrupted. If you are still having problems after you have cleared your cache, please open a support ticket and we will have our tech team look at it.